• Shipment Policy

    Effective Date: January 6, 2025

    At PinktoPin, we are committed to delivering your orders efficiently and safely. This Shipment Policy outlines the methods, timelines, and terms for shipping your purchases from our store or online platform, pinktopin.com.

    1. Shipping Methods

    We offer the following shipping options:

    • Standard Shipping: Affordable and reliable delivery service.

    • Express Shipping: Faster delivery for urgent orders.

    • Local Pickup: Available at our Bluffton, Ohio store location (by prior arrangement).

    2. Shipping Rates

    • Standard Rates: Calculated based on the weight, dimensions, and destination of your order.

    • Free Shipping: Available for orders exceeding $100 within the continental United States.

    • International Shipping: Rates vary by destination and shipping provider.

    3. Delivery Times

    • Standard Shipping: 5-7 business days within the United States.

    • Express Shipping: 1-3 business days within the United States.

    • International Shipping: Delivery times vary depending on the destination, typically 7-14 business days.

    4. Order Tracking

    Once your order is shipped, you will receive a tracking number via email. You can track your package through the shipping carrier’s website.

    5. Shipment Issues

    • Delayed Shipments: While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions or customs processing.

    • Lost or Damaged Packages: Contact us within 48 hours of delivery if your package is lost or damaged. Provide your order number and any relevant details.

    • Undeliverable Packages: If a package is returned to us due to incorrect address details or failure to collect, additional shipping fees may apply.

    6. International Shipping

    • Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

    • Ensure compliance with local import regulations before placing your order.

    7. Contact Us

    For shipment-related inquiries or assistance, contact us: